Privacy Policy We take seriously the privacy of visitors to our web site and the security of their personal information. For the purposes of the Data Protection Act, Suzy Howes & associates ltd (SHA) controls the processing of your personal data supplied through this web site. References in this policy to "we", "us" and "our" refer to SHA. By using this web site, and by contacting us via this website, you agree to the terms of this privacy policy. Please read this privacy policy carefully as it explains how personal information is collected and used by SHA. You may be asked to submit personal information about yourself (e.g. name, address and email address etc) in order to receive information or use services on this web site. You may also be asked if you agree to be sent emails by us. By entering your details you enable SHA and its service providers to provide you with the information you request or the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you want to receive. WEBSITE STATISTICS This web site may monitor web site visitor statistics for use by SHA. PERSONAL INFORMATION Where you make contact via this web site we will collect personally identifiable information about you such as your name, e-mail address and other information you voluntarily submit. Should you contact us requesting information which we cannot provide, or is beyond the remit of this web site, we reserve the right to pass your enquiry and personal information to a partner organisation who may be able to assist you with your enquiry. We do this only to provide help and assistance to you with your enquiry. If you would prefer us not to pass your enquiry on in this manner, please state your wish in any correspondence. HOW WE USE YOUR INFORMATION We will only use information we hold about you in line with this privacy policy and the Data Protection Act. We may, if you have given us permission, from time to time, contact you by e-mail, phone or post with information to meet your requests for information which may be of interest to you. If you no longer wish to receive such communications you can opt-out of receiving further information using our either by emailing info@suzyhowes.co.uk or by writing to the address below. You should clearly state that you do not wish to receive such communications together with your name, company, address and/or e-mail address and/or telephone number. HOW WE PROTECT YOUR INFORMATION We store your personal data securely. We have in place security policies which are intended to ensure, as far as possible, the security and integrity of all personally identifiable information. AGENTS AND SERVICE PROVIDERS We employ other companies and individuals to perform functions on our behalf. They may need access to your personal information in order to perform their functions. You are assured, however, they may not use your personal information for any other purposes. IMPROPER ACTIVITY We may use the information we gather and/or receive about you to investigate any activity that appears to threaten our network or otherwise jeopardises the provision of this web site. EXTERNAL WEBSITES This site includes links to external websites which are not the responsibility of SHA. YOUR RIGHTS Under European data protection law, you have a right to request a copy of personal data which we hold about you upon payment of a small administration fee. You also have a right to require any inaccuracies in your information to be corrected free of charge. You can ask us for a copy of such personal data or to modify your details either by emailing info@suzyhowes.co.uk or by writing to the address below. Please clearly state your name, company, address and/or e-mail address and/or telephone number. We will endeavour to implement your requests as quickly as possible, but cannot guarantee a time frame for the removal or modification of your details. COMMENTS OR QUESTIONS Please send any comments or questions relating to this privacy policy or personal data held by us to the address below: Suzy Howes & associates ltd 111 Cottenham Rd Histon Cambridge CB24 9ET United Kingdom